Returns and Refunds

Eligibility for Returns:

• You may be eligible for a return or exchange if the item(s) you received are damaged, defective, or significantly different from what was described on our website.
• Returns are typically accepted within 14 days from the date of delivery.

Conditions for Returns:

• The item(s) must be in their original condition, unworn, and with all tags and labels attached.
• Please ensure that the original packaging is intact and included with the return.

Initiation of Return:

• To initiate a return or exchange, please contact our customer support team within the specified return period. Provide them with your order details and a brief explanation of the reason for your return.
• Our customer support team will guide you through the return process, provide a return authorization number, and assist you with any further instructions.

Return Shipping:

• The customer is responsible for the cost of return shipping, except in cases where the item(s) received were damaged, defective, or incorrect.
• We recommend using a trackable shipping method to ensure that your return package reaches us safely.

Refunds and Processing Time:

• Once we receive the returned item(s) and verify their condition, we will process your refund.
• Refunds will be issued to the original payment method used during the purchase.
• Please allow up to 7 business days for the refund to be processed and reflect on your account. The exact time may vary depending on your bank or payment provider.