Returns and Refunds

  1. Eligibility for Returns:

    • You may be eligible for a return or exchange if the item(s) you received are damaged, defective, or significantly different from what was described on our website.
    • Returns are typically accepted within 14 days from the date of delivery.
  2. Conditions for Returns:

    • The item(s) must be in their original condition, unworn, and with all tags and labels attached.
    • Please ensure that the original packaging is intact and included with the return.
  3. Initiation of Return:

    • To initiate a return or exchange, please contact our customer support team within the specified return period. Provide them with your order details and a brief explanation of the reason for your return.
    • Our customer support team will guide you through the return process, provide a return authorization number, and assist you with any further instructions.
  4. Return Shipping:

    • The customer is responsible for the cost of return shipping, except in cases where the item(s) received were damaged, defective, or incorrect.
    • We recommend using a trackable shipping method to ensure that your return package reaches us safely.
  5. Refunds and Processing Time:

    • Once we receive the returned item(s) and verify their condition, we will process your refund.
    • Refunds will be issued to the original payment method used during the purchase.
    • Please allow up to 7 business days for the refund to be processed and reflect on your account. The exact time may vary depending on your bank or payment provider.

Our Design Mission

We are a luxury scarf designer shop in Berlin committed to creating exquisite and timeless pieces using the finest materials and new weaving technology. Our scarves are more than just accessories; they are an expression of the beauty and grace every woman possesses

Shop NOw

Address Germany


Mühlenstrasse 8 A

14167 Berlin GERMANY